A service launched by Abdul Latif Jameel Retail Company Limited since 2017 to experience buying a car through telesales and delivering it to the door of the guest’s home for free without the need of visiting the showrooms in case of cash. In Financing case according to the terms and conditions of financing entity.

The service is applied professionally from the moment the online purchase journey begins and the rest of the procedure is completed over the phone with one of our sales consultants, who is your own personal consultant, by providing you with all the required documents and forms during each stage of the purchase. The service is available for paying easily by cash directly through the online payment service, using Mada Card, Visa, or Master Card.

Alternatively, you can pay in one of Abdul Latif Jameel Retail Company Limited centers. All you have to do is choose the car and fill out the request a call form. The sales consultant will then contact you to complete the purchase as per the established process. In 2020, more than 2600 cars have already been delivered to our guests all over the Kingdom of Saudi Arabia.

You can request a call or call the unified number 8004400055 from Saturday to Thursday from 08:00 until 22:00 Friday from 14:00 until 22:00 and contact directly with the customer service team to submit the purchase request.

You will be contacted by the telesales team within 48 hours of correctly submitting the order. If the communication does not take place - you can call the unified number and let us know how to serve you better.

You can contact us, request a call, or use the unified number. Your sales consultant will be appointed and will work with you throughout the entire purchase process to answer all inquiries, helping to choose the perfect vehicle for you, arrange financing and scheduling delivery. In regard to any legal forms and financial documents that you will need to sign before and upon delivery, the entire process will be handled smoothly online or over the phone without you having to leave your home or office in most cases.

Yes, you can buy all models of cars available according to availability, terms and conditions.

We offers the following services:

Your own advisor: we rely on a fully-trained and qualified team of experienced and professional experts to provide you with the best advice and recommendations during the new car purchase process. 

Insurance of plates: When purchasing a car via order online Telesales, the plates and forms are issued by the sales consultant after the government fees are paid by the guest. The guest is required to hold a valid license and to have paid all violations incurred. In addition, to any additional instructions that may be required from the official authorities.

Delivery: Telesales shall bear all transportation to deliver the car to the guest’s home according to the terms and conditions previously agreed with the sales consultant. 

Yes, The warranty period starts from the date of purchase -delivery the car for a period of 36 months or a distance of 100,000 km, whichever is earlier.

For more information regarding the warranty, please visit the warranty page on our website.

Hybrid battery warranty is up to  8 years or 160,000 km, whichever is earlier. Based on the terms and conditions of the service.

For more information regarding the warranty terms, please visit the warranty page on our website.

The sales advisor will explain all the available cash payment methods as follows:

• Online payment service that enables you to pay through Mada, Visa or Master Card with ease and safety
• Transfer to Company account.

Data security is our first priority. We work with a fully integrated and secure payment process.

Once you have finalized the purchase of your new car, we will give you a call to prepare the delivery time and location. We can deliver your car to your work or directly to your home, depending on the delivery location agreed with the sales consultant.

Depending on the location, deliveries can normally be scheduled within two weeks of the order being completed and approval but delivery may take place earlier or late depending on the stock available, and the capabilities available at the time.

Free, Telesales service pays all the costs of delivering your car to your location anywhere in Saudi Arabia to make your online car buying experience an unforgettable one.

Yes! Of course. If you would prefer to pick your new vehicle up from one of the Abdul Latif Jameel centers, we are honored to receive and deliver your new car at your convenience.

One of our top priorities is the satisfaction of Toyota guests. If you are not satisfied with our services for any reason, please feel free to contact us here or call the unified number for customer service, and we will do our best to satisfy you.